Computer Training Program

Course details:

Monday-Friday- 2 weeks in duration

8:00am-11:30am & 11:30am-3:00pm (Choose one)
Maximum capacity: 10 students per class

This hands-on course develops basic to advanced computer skills, and develops an understanding of the required coordinating, managing and the appropriate handling of customer accounts.

Objective: to maximize the knowledge and skills in data processing using MS Office applications, improve data entry skills, and internet navigation.

Curriculum:

1. Customer Service
2. Vocational ESL
3. Introduction to computers
4. Microsoft Word
5. Microsoft Excel
6. Filing Procedures (labels, letters, alphabetic filing)
7. Keyboarding
8. Ten-Key
9. Navigation of the Internet & Email
10. Data Entry Applications
11. Telephone Etiquette